Support Policy Page
Macstreet Centre is committed to providing reliable and timely customer support.
1. Support Channels
Email: support@macstreetcentre.com
WhatsApp (via website button)
Website contact form
2. Response Time
We aim to respond to all inquiries within 24 hours during business days.
3. Order Assistance
We assist with order tracking, returns and refunds, product inquiries, and account-related issues.
4. Seller Support
Registered sellers may contact support for order management, payment inquiries, account verification, and policy clarification.
5. Professional Conduct
All communication must remain respectful. Macstreet Centre reserves the right to limit support access in cases of abusive or inappropriate behavior.
Macstreet Centre – Shop Smart. Live Better.
Macstreet Centre – Shop Smart. Live Better. Discover affordable electronics, accessories & essentials with fast delivery across Kenya.
